To enrich and perfect your online experience, TagThatSwag uses "Cookies". From a
functional perspective, cookies are only necessary for purchasing a T-shirt. The rest of
the website can be navigated without cookies since we do not gather any information on
you or your browsing behavior.
A cookie is a string of information that a website stores on a visitor's computer, and
that the visitor's browser provides to the website each time the visitor returns.
TagThatSwag visitors who do not wish to have cookies placed on their computers should
set their browsers to refuse cookies before using TagThatSwag's websites, with the
drawback that certain features of TagThatSwag's websites may not function properly
without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby
acknowledge and agree to TagThatSwag's use of cookies.
General information
It is TagThatSwag's policy to respect your privacy regarding any information we may
collect while operating our website. This Privacy Policy applies to
https://www.TagThatSwag.com (hereinafter, "us", "we", or "https://www.TagThatSwag.com").
We respect your privacy and are committed to protecting personally identifiable
information you may provide us through the Website. We have adopted this privacy policy
("Privacy Policy") to explain what information may be collected on our Website, how we
use this information, and under what circumstances we may disclose the information to
third parties. This Privacy Policy applies only to information we collect through the
Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set
forth the general rules and policies governing your use of our Website. Depending on
your activities when visiting our Website, you may be required to agree to additional
terms and conditions.
Website Visitors.
Like most website operators, TagThatSwag collects non-personally-identifying
information. But only information provided when purchasing a shirt such as: e-mail
address, country of purchase, social media handles, T-shirt type and selected shipping
option. As of yet there are no plans to track visitor information.
Certain visitors to TagThatSwag's websites choose to interact with TagThatSwag in ways
that require TagThatSwag to gather personally-identifying information. The amount and
type of information that TagThatSwag gathers depends on the nature of the interaction.
Log Files
Although TagThatSwag does not actively seek to collect data on users. TagThatSwag
follows a standard procedure of using log files. These files log visitors when they
visit websites. All hosting companies do this and a part of hosting services' analytics.
The information collected by log files include internet protocol (IP) addresses, browser
type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and
possibly the number of clicks. These are not linked to any information that is
personally identifiable.
Security.
The security of your Personal Information is important to us, but remember that no
method of transmission over the Internet, or method of electronic storage is 100%
secure. While we strive to use commercially acceptable means to protect your Personal
Information, we cannot guarantee its absolute security.
Protection of Certain Personally-Identifying Information.
TagThatSwag discloses potentially personally-identifying and personally-identifying
information only to those of its employees, contractors and affiliated organizations
that (i) need to know that information in order to process it on TagThatSwag's behalf or
to provide services available at TagThatSwag's website, and (ii) that have agreed not to
disclose it to others. Some of those employees, contractors and affiliated organizations
may be located outside of your home country; by using TagThatSwag's website, you consent
to the transfer of such information to them. TagThatSwag will not rent or sell
potentially personally-identifying and personally-identifying information to anyone.
Other than to its employees, as described above, TagThatSwag discloses potentially
personally-identifying and personally-identifying information only in response to a
subpoena, court order or other governmental request, or when TagThatSwag believes in
good faith that disclosure is reasonably necessary to protect the property or rights of
TagThatSwag, third parties or the public at large.
If you send us a request (for example via a support email or via one of our feedback
mechanisms), we reserve the right to publish it in order to help us clarify or respond
to your request or to help us support other users. TagThatSwag takes all measures
reasonably necessary to protect against the unauthorized access, use, alteration or
destruction of potentially personally-identifying and personally-identifying
information.
E-commerce.
Those who engage in transactions with TagThatSwag – by purchasing TagThatSwag's services
or products, are asked to provide additional information, including as necessary the
personal and financial information required to process those transactions. In each case,
TagThatSwag collects such information only insofar as is necessary or appropriate to
fulfill the purpose of the visitor's interaction with TagThatSwag. TagThatSwag does not
disclose personally-identifying information other than as described below. And visitors
can always refuse to supply personally-identifying information, with the caveat that it
may prevent them from engaging in certain website-related activities.
Privacy Policy Changes.
Although most changes are likely to be minor, TagThatSwag may change its Privacy Policy
from time to time, and in TagThatSwag's sole discretion. TagThatSwag encourages visitors
to frequently check this page for any changes to its Privacy Policy. Your continued use
of this site after any change in this Privacy Policy will constitute your acceptance of
such change.
General information.
The printing of the shirt, shipping and handling are all done by Printfull.
Therefore their policy is in order.
When will I get my order?
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on
your location, but can be estimated as follows:
USA: 5-8 business days
International: 10-20 business days
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in
our control
and is assessed by your local customs office. Customs policies vary widely for every
country so
please check with your local customs office directly to see if they apply duties and
taxes to your
purchases.
My order should be here by now, but I still don't have it.
What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
Pro tip: Package theft is on the rise—If you're expecting a home delivery and you know
you won't
be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package wasn't left at the post office or
at your
neighbor’s, get in touch with us at [email protected] with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order,
but
shipping will be at your own cost.
Pro tip: The zip code is the most important part of the address. Use a simple tool like
USPS ZIP code
lookup to make sure you get it right!
How are your products made?
We work with a reliable, high-quality print-on-demand drop shipper. They have locations
worldwide, so depending on where you are, your orders are printed and shipped from the
facility
that can do it most efficiently!
How do I track my order?
If your shipping method includes tracking, you’ll receive a tracking link via email when
your order
ships out. If you have any questions about your tracking or shipment, drop us a line at
[email protected]
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for
you
quickly, please email us at [email protected] within a weeks' time with photos of the
damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order,
please let
us know by contacting us at [email protected]!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If
any of
these apply, please contact us at [email protected] with photos of wrong/damaged
items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better,
check out our
sizing charts—we have one for every item listed on our store, in the product description
section.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case,
please let
us know at [email protected] within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a
refund!
